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Salesforce: 90% of Enterprise Agent Work Happens After Go-Live
ByteByteGo·June 9, 2026
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Summary
Based on 20,000 enterprise agent deployments, Salesforce found that 90% of the work in AI agents is post-launch: monitoring, correction, iteration. Key practices: start small and narrow scope, define success metrics upfront before deployment, build for iteration not completion.
Why this signal
Neo's #1 focus area includes knowing when to trust agent output. The 90/10 rule is a useful framing for setting expectations with stakeholders at Xometry when proposing agent deployments.
Original email
ByteByteGo · 6/9/2026
What Salesforce Learned from 20,000 Enterprise Agent Deployments